Industry playbook

Salons & Barbershops

Fill every chair, every day — without picking up the phone.

From WhatsApp & Instagram DMs to Google Calendar and M-Pesa, we wire your salon into one smart booking machine that runs while you cut, braid and style.

Talk to us

Sound familiar?

Pain points we hear from salons & barbershops

Double-bookings and no-shows costing you 20-30% of revenue

Replying to Instagram & WhatsApp DMs between every client

Manual M-Pesa reconciliation at the end of each day

Forgetting to follow up on returning clients & birthdays

What we automate

More than just WhatsApp

We meet your customers and team on every channel they already use.

Multi-channel booking bot

Clients book on WhatsApp, Instagram DM, Facebook Messenger or your website — all sync to one calendar.

WhatsAppInstagramMessengerWeb Chat

Smart reminders & no-show recovery

Automatic SMS + WhatsApp reminders 24h and 2h before. If they cancel, the slot is auto-offered to your waitlist.

SMSWhatsAppEmail

M-Pesa deposit & receipt automation

Collect booking deposits via STK push, auto-confirm and issue branded receipts.

M-Pesa DarajaEmail

Loyalty & rebooking AI

AI tracks visit frequency and nudges clients on TikTok DM, WhatsApp or email when they're due.

TikTok DMWhatsAppEmail

Sample workflow

What it looks like in practice

Instagram DM → Booking

  1. 1

    Client DMs 'book' on Instagram

  2. 2

    AI asks service, stylist, time

  3. 3

    Slot reserved in Google Calendar

  4. 4

    M-Pesa STK push for deposit

  5. 5

    Confirmation sent on WhatsApp + email

Integrations

Plugs into your existing stack

FreshaGoogle CalendarM-Pesa DarajaInstagram Graph APIWhatsApp Cloud APIMailchimpStripe

Real impact

Outcomes our clients see

Honest, qualitative — no invented numbers.

Fewer no-shows
Bookings
Hours back weekly
Time
More repeat visits
Retention

Recommended services

What we'd build for you

FAQ

Questions we hear a lot

Do my stylists need an app?

No. Everything runs through your existing Google Calendar and a simple dashboard they already know.

Can each stylist have their own calendar?

Yes — we sync each chair/stylist to a separate calendar with conflict detection.

Ready to automate your salons & barbershops?

Free 30-minute discovery call. We map your top 3 automation wins.

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