Industry playbook
Beauty Supply & Cosmetics Shops
Sell on IG, TikTok and WhatsApp without losing your stock count.
We unify your social selling, M-Pesa till and deliveries so you can focus on curating products, not chasing DMs.
Sound familiar?
Pain points we hear from beauty supply & cosmetics shops
50+ 'price?' DMs a day on Instagram and TikTok
Overselling because stock isn't synced between shop and social
Manual dispatch to Pickup Mtaani and boda riders
What we automate
More than just WhatsApp
We meet your customers and team on every channel they already use.
Auto-reply catalogue bot
Instantly replies with product, price and delivery on WhatsApp, IG, TikTok DMs.
M-Pesa Till reconciliation
Match till payments to orders and mark them as paid automatically.
Stock sync across channels
One source of truth across your POS, WhatsApp catalogue and IG Shopping.
Delivery dispatch
Book Pickup Mtaani, Sendy or a boda in one click from the order.
Sample workflow
What it looks like in practice
IG DM → paid + dispatched
- 1
Customer DMs product
- 2
Bot sends price + M-Pesa link
- 3
Till confirms payment
- 4
Rider auto-booked
- 5
Tracking sent back
Integrations
Plugs into your existing stack
Real impact
Outcomes our clients see
Honest, qualitative — no invented numbers.
Recommended services
What we'd build for you
FAQ
Questions we hear a lot
Do I need a website?
Not required — WhatsApp catalogue + Instagram is enough to start.
Ready to automate your beauty supply & cosmetics shops?
Free 30-minute discovery call. We map your top 3 automation wins.
Also automated by us