Industry playbook
Logistics & Transport
Every parcel tracked. Every driver coordinated.
Order capture, dispatch, live tracking, driver comms and customer updates — automated end to end.
Sound familiar?
Pain points we hear from logistics & transport
Customers calling for ETAs all day
Manual dispatch via WhatsApp groups
Lost parcels with no audit trail
Driver payouts calculated in spreadsheets
What we automate
More than just WhatsApp
We meet your customers and team on every channel they already use.
Multi-channel order intake
Capture jobs from WhatsApp, web forms, email and big-customer APIs into one dispatch board.
Live tracking + auto ETAs
Customers get auto SMS / WhatsApp updates at each stage with a live map link.
Driver app & route AI
AI batches jobs by route, sends to driver Telegram/app, collects PODs.
Payouts & invoicing
Auto-compute driver commissions and customer invoices; push to M-Pesa B2C.
Sample workflow
What it looks like in practice
Order → delivered
- 1
Order placed on WhatsApp
- 2
AI geocodes pickup/drop
- 3
Assigned to nearest driver
- 4
Customer gets live link
- 5
POD photo → invoice → payout
Integrations
Plugs into your existing stack
Real impact
Outcomes our clients see
Honest, qualitative — no invented numbers.
Recommended services
What we'd build for you
FAQ
Questions we hear a lot
Do drivers need smartphones?
A basic Android phone with Telegram or WhatsApp is enough for most flows.
Ready to automate your logistics & transport?
Free 30-minute discovery call. We map your top 3 automation wins.
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